Contact Customer Service

Click here to contact customer service on LADWP.COM

  • Customer Contact Center

    phn.png1-800-DIAL-DWP (1-800-342-5397)

    watch.pngMonday-Friday: 7 a.m. to 7 p.m. Saturday: 7 a.m. to 2 p.m. Sunday and holidays: Closed

    Available 24/7 for emergency and outage calls

    Hearing/Speech Impaired (TDD)

    phn.png1-800-HEAR-DWP (1-800-432-7397)

    watch.pngMonday-Friday: 7 a.m. to 7 p.m. Saturday: 7 a.m. to 2 p.m. Sunday and holidays: Closed

    Available 24/7 for emergency and outage calls

  • Commercial Customers

    phn.png1-800-499-8840

    watch.pngMonday-Friday: 7 a.m. to 6 p.m. (closed holidays)

    Owens Valley Customers

    phn.png(760) 873-0251

    watch.pngMonday-Friday: 7:30 a.m. to 4 p.m.(closed holidays)

    (760) 873-0450 After hours electric outage for Owens Valley customers only

  • Customer Service Mailing Address:

    LADWP

    P.O. Box 51111

    Los Angeles, CA 90051-0100

    Payment Mailing Address:

    LADWP

    P.O. Box 30808

    Los Angeles, CA 90030-0808